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FAQ

Orders and delivery

Do you charge for delivery?

We offer free delivery within the UK Mainland on orders of £30 or more. Orders under £30 have a delivery charge of £3.85 (£6.95 for YSHIELD K150 shielding wallpaper), shown at checkout. Some products, quotes or checkout notices may state otherwise. Larger or specialist items, and deliveries to the Scottish Highlands and Islands, Northern Ireland and other remote areas, may need a delivery quote. See Delivery & Tracking.

How long will my order take?

It depends on the product, where it is stocked and the courier. Each product page shows an estimated delivery date, and we keep you updated until your order arrives. Canopies, larger shielding materials and items sent direct from our suppliers can take longer.

Do you ship internationally?

Yes. Selected products ship to Europe, North America, Australia, New Zealand, Asia and other regions. Availability depends on the product and destination, and we may contact you after you order to confirm the best delivery method.

Why did my order arrive in separate parcels?

Items can be sent from different stock locations or suppliers, so one order may arrive in more than one delivery or on different days.

Returns and refunds

What is your returns policy?

You have 30 days. Tell us within 14 days of delivery by live chat or at info@anti-radiation.co.uk, then you have a further 16 days to send it back complete and in its original packaging. Return postage is paid by you.

Are there any exceptions?

Made-to-measure, cut-to-length and custom-quoted items can only be returned if faulty or not as agreed. For hygiene, clothing, earphones and sleep masks must be unworn or unused. You're welcome to open the packaging to inspect your item. If a change-of-mind return comes back without its original packaging, or with packaging too damaged to resell it in, or needing cleaning before it can be resold, we deduct up to 10% to cover replacement packaging or cleaning. EMF meters and detectors: once used, a meter can no longer be sold as new, so if a change-of-mind return of a meter has been used we deduct 10% from the refund to reflect this loss in value. Nothing is deducted for an unused meter returned complete and in its original packaging. Nothing is deducted for items that arrive faulty, damaged or incorrect; please tell us about these within 2 days of delivery.

When will I get my refund?

Within 14 days of the return reaching us, to your original payment method.

What if my item arrives faulty or damaged?

Message our live chat or email info@anti-radiation.co.uk with your order number and a photo, and we will put it right. Products are also covered by their manufacturer's warranty where offered.

Measuring EMF

Which EMF meter do I need?

It depends on what you want to measure. RF meters measure wireless signals such as WiFi, mobile phones, 5G and smart meters. Low-frequency meters measure the electric and magnetic fields from wiring and appliances. Our meter guide helps you choose.

Where should I measure first?

Start where you spend the most time: the bed, your desk and the sofa. Then check near routers, smart meters, the fuse board and devices you use close to your body. See how to measure EMF.

Should I measure before I buy shielding?

Where possible, yes. A reading shows which sources matter most, so you shield the right walls or windows and avoid buying more than you need.

Shielding and products

How does shielding work?

Shielding paint, fabric, film and foil contain conductive layers that block radio-frequency signals. Low-frequency magnetic fields need special materials such as ArmoFlex. Read how shielding works.

Does shielding need to be grounded?

Conductive paint, wallpaper and some fabrics should be grounded by a qualified electrician when they are used against low-frequency electric fields, and for safety. Phone cases, pouches and clothing do not need grounding.

Can you help with a whole room or house?

Yes. Send us your room sizes and main concern through our custom quote page and we will recommend materials and send a tailored quote.

Are your products medical devices?

No. Our products are designed to reduce exposure to EMF, not to diagnose, treat or cure any condition. Please read our medical disclaimer.